Website Last Updated: 22 July 2021 at 11:47am
This is what our customers think.
7th May 2021
What a great service. Amongst the megabucks machinery lie some small items and I bought a bench machine circa £100. Steve first questioned me to ensure that it was suitable for my duty ; then, because of staff holidays, he personally arranged courier delivery and parcelled it up himself. [It should have been videod as a master class in secure transit packaging of machinery]. And to top it all there was a hiccup in my BACS transfer which delayed my payment “no worries” says Steve. And all this for what must be a trivial transaction for his company.
Thanks Steve, a brilliant organisation.
Hugh Thompson
14th May 2020
Hi Rachel,
To put it simply, Graham is by far and away the best machine mover I’ve had the privilege to use. Superb.
Kind regards
Paul Tompkins
Southern Boiler Works
29th August 2019
Hi Steve,
I Steve I just wanted to thank you for how smooth our recent purchase went through and the fact that everything you promised materialised…..In our experience not always the case with used machines or dealers.
Best Regards
Roy
Roy GH Williams (BSc Mec.Eng. AMIMechE)
(Technical Director)
Williams and Oakey Engineering Co. Ltd
30th August 2018
Good afternoon Steve
I hope all is well with you.
I am writing to thank you & your team for the professional response to the Haas Mill problem. We are most impressed with the quality of your staff.
Your company will be the first we will look toward for any future investments in our machine tools.
Kind regards
Allan Bridge
Managing Director
Penico Gauges Ltd
11th July 2016
Graham is good with a crane, on the ball and very aware of the task before him. He has a 3D view of any load, which is worth a fortune today, as most crane drivers only see a two-dimensional view of any load or lift, Graham can see that extra dimension in the lift and the problems before he lifts the load, so very smart guy. This of course makes slinging a load that much easier for him as he views the load to be lifted as in the air, not on the ground.
Kind Regards,
David Pryce
Uckfield Logistics Training Services
23rd March 2016
Hi Steve,
Can I add once again that Graham was an absolute diamond. I had 2 of our guys come in on separate occasions to comment on how “amazing” he was as well as being polite.
He’s a good man.
Andy
Flexible Machining Systems Ltd
11 January 2016
Good Afternoon Steve,
I know you get it all (or most) of the time but the way Graham has gone about his work today has been exceptional.
Nothing has been too much trouble with everything going as well as I hoped it would do.
Many thanks and kind regards
Vic
D K Holdings Ltd
27 November 2015
Good Morning Steve,
Just a quick note to say many thanks for your help and most importantly your understanding regarding your purchase of our Robodrills.
Sorry it took so long but thank you for being patient.
Graham is a great bloke as well and everything went as smooth as it possibly could.
It has been a pleasure dealing with you.
All the best,
Terry
Hightown Engineering Ltd
10 Apr 2015
Morning Steve,
I’d just like to say what a great job Graham did yesterday.
You have a very good team there. Very pleased with my purchase from you. Being wired in today.
It’s been a pleasure doing business with you.
Many Thanks Regards
Dave Lee
Prestige Plastic Products Ltd
04 Jun 2014
Hi Steve
Just wanted to say thank you to you and your guys for how smooth today went, and especially to Graham for his usual professional way of working its been a pleasure and hopefully our paths may cross again in the Future.
Thanks again
Best Regards
Steve Lenn
CNC Unit Manager
Cobham Microwave
17 Apr 2014
I’d just like to comment on your driver Graham regarding his professionalism and manner. Basically a credit to your company.
Kind Regards
Mark
Jewel Saffire
11 Apr 2014
We would like to thank you and compliment you on your staff.
Firstly, dealing with Nigel was a pleasure. No salesman talk, just facts. He was the first in to survey and was efficient and quick with no wasting of time. His first offer turned out to be a fair price and hard negotiating wasn’t required. He didn’t hassle us for the deal in any way but he responded when required as did yourself. You paid when you said you would pay and agreed to our terms for decommissioning the machines which helped us. And today your guys turned up exactly at the time we agreed. They were polite, courteous, considerate of our neighbours, worked continuously until the machines were loaded and left without leaving mess or any damage.
A very big thank you, it was a pleasure to do business with your company and we would not hesitate to recommend your services should the opportunity arise.
Best Regards
SIMON BEAUCHAMP
Director
Unifast Fastening Systems Ltd
November 2013
Morning Gents,
Firstly, I’d like to give your guys some praise, IEC charges a different company with moving the sold machines off our site and their performance only served to highlight just how good your chaps are, it was nothing short of a nightmare with them dropping a machine not once, not twice, but three times! They were also here a day more than expected and I had to pull 2 x 13hr days just to keep on top of them! I’ll stop at naming and shaming them. It was the exact opposite of our experience with your company, which has been nothing short of excellent, so thank you.
Many thanks,
Gareth Moore
29 Aug 2012
Just a quick mail to thank you and your company for sorting out the drill we collected yesterday.
It was excellent service and much appreciated. Please pass on my thanks to John.
Kindest regards,
Ian Hamlett
Managing Director
West Sussex Office Furniture
23 Aug 2012
I would like to offer my thanks to you and your team for an absolutely first class delivery yesterday.
Driver arrived exactly at the time I was told, and I have to say, demonstrated true professionalism and expertise throughout the delivery and installation. I was worried about how difficult the delivery could be due to my location, but it went smoothly thanks to the experience of the driver.
I would have no doubt in the future to use your services, and will recommend to others whenever the opportunity arises.
Bob Plume
R Plume Engineering
21 May 2012
“In 2004 I bought our first CNC machine from Steve, not sure what quality or service I would receive and having just started our company I was looking to get as much for my money as possible. 8 years on and a machine shop full of CNC’s all bought from Steve I am well placed to give this appraisal: The peace of mind, quality and service Steve and his team give, before, during and after the sale I can say without any doubt he has helped us grow and stay competitive” 5 Stars highly recommended.
Matt Jeffries
Director
Fulcrum Manufacturing
04 May 2012
Tornos UK has used the services of Steven Mooney Machinery for approaching 20 years. Why? At Tornos we build machines to operate at micron tolerances. A vital part of delivering this quality to our customers is having the ability to transport these machines to the customers site in a careful and professional manner. One small bump or incorrectly lifted machine can easily create large costs for damage repairs and delays. This makes it vitally important that we can put 100% trust in the people we employ to do the task. Every customers site and circumstances are different, so the work has to be carried out in a planned and professional way. What we like from the team at Steven Mooney’s is the “can do” approach when the job is not straight forward.
John McBride
Tornos UK